Telephone Service Standards

This section defines the electrical and signaling characteristics of analog telephone service in the United States and Canada, as used from the mid-20th century through the digital transition period. These specifications are rooted in standards developed by the Bell System (AT&T), later formalized by Bellcore (now Telcordia), and align with international guidelines from ITU-T (e.g., Q.23, Q.24, G.712). The parameters listed below are suitable for projects seeking to recreate the experience of analog telephony as deployed in the North American Numbering Plan (NANP) region.

Understanding these standards is critical to the Ma Bell Gateway project, which aims to authentically simulate a legacy landline telephone interface. By replicating the signaling voltages, tones, and user experience of historical telephone service, we can ensure compatibility with real vintage devices and preserve the unmistakable feel of classic analog telephony.

Note

These specifications apply to the United States and Canada only. They do not apply to Central America, which uses other regional or ITU-based standards. Mexico, while part of NANP, uses some differing tone cadences and voltages and is not fully compatible.

The foundation of this system was developed in the 1940s–1960s under AT&T’s Bell System and standardized through the 1970s–1990s by Bellcore and ITU-T. Most equipment and user experiences during this period conformed closely to the values below.

Voltage and Signaling

  • On-hook (idle): ~-48 VDC across tip and ring

  • Ringing: ~70–90 V AC at 20 Hz superimposed on -48 VDC

  • Off-hook: Drops to ~-10 VDC with loop current of 23–35 mA

Audio Specs

  • Voice bandwidth: 300 Hz – 3400 Hz

  • Nominal impedance: 600 ohms

  • Transmit level: ~0 dBm at CO; ~-8 to -10 dB received

  • Echo control: Managed via hybrid circuits (in analog) or echo cancellers (digital)

Tone Signals

Tone

Frequency (Hz)

Description

Dial Tone

350 + 440

Continuous tone indicating readiness to dial

Ringback

440 + 480

2 sec ON, 4 sec OFF

Busy

480 + 620

0.5 sec ON, 0.5 sec OFF

Reorder

480 + 620

0.25 sec ON, 0.25 sec OFF

Off-hook Warning

1400 + 2060 + 2450 + 2600

Repeated tone when receiver is left off-hook

SIT (Info Tone)

950 / 1400 / 1800

Special Information Tone before a recording

Dual-Tone Multi-Frequency (DTMF)

Used for push-button dialing. Based on the Bell System’s adoption of Touch-Tone™ in the 1960s:

1209 Hz

1336 Hz

1477 Hz

1633 Hz

697 Hz

1

2

3

A

770 Hz

4

5

6

B

852 Hz

7

8

9

C

941 Hz

0

#

D

Note: Most consumer telephones omitted the A–D column, which was used in military, radio trunking, and internal test systems.

Standard Recordings

These recordings typically follow SIT tones and indicate a failed or misdialed call:

  • “We’re sorry, your call cannot be completed as dialed.”

  • “Please check the number and try again.”

  • “If you need assistance, hang up and dial the operator.”

These recordings were standardized by the Bell System and later by regional carriers and independent telcos.